Privacy Policy

Synersis Media, Inc. ("we," "our," or "us") operates BowlWith.Me. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information

When you register for an account or a tournament, we may collect:

• Name, email address, and phone number
• USBC membership number and bowling average
• Billing and payment information
• Date of birth (for age-restricted events)

Usage Information

We automatically collect certain information when you visit our website, including:

• IP address and browser type
• Pages visited and time spent on pages
• Device information

2. How We Use Your Information

We use the information we collect to:

• Process tournament registrations and payments
• Send transactional emails and SMS notifications about your registrations
• Communicate tournament updates, schedule changes, and reminders
• Improve our website and services
• Comply with legal obligations

3. SMS/Text Messaging

By providing your phone number and opting in to receive SMS notifications, you consent to receive text messages from BowlWith.Me related to your tournament registrations. These messages may include:

• Registration confirmations
• Tournament reminders and schedule updates
• Check-in notifications
• Important event announcements

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message or updating your notification preferences in your account settings. Reply HELP for assistance.

We do not sell or share your phone number with third parties for marketing purposes. SMS messages are sent only for transactional purposes related to tournaments you have registered for.

4. Information Sharing

We may share your information with:

• Tournament Directors: To facilitate tournament registration and management
• Bowling Centers: To coordinate event logistics
• Service Providers: Third-party services that help us operate our platform (payment processors, email/SMS providers, hosting services)
• Legal Requirements: When required by law or to protect our rights

5. Third-Party Services

Our platform uses the following third-party services:

• Stripe: For payment processing
• Twilio: For SMS notifications
• Amazon Web Services: For file storage and hosting

These services have their own privacy policies governing their use of your information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Opt out of marketing communications
• Opt out of SMS notifications

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: